Welcome to the AMZScout community. Here you can tell us about problems, ask questions and offer your ideas.
Hey there!
We are sorry to see you go...
Please contact us via email at support@amzscout.net. We will do our best to assist you!
Warm regards,
Alexis
i need to cancel subsription and refund
hello, I have subscribed and it was mentioned I have 10 10-day money-back guarantee now I want to cancel my subscription but I can not. actually i did not found what i need in this software
Are you a scammer?
I want our subscription to be cancelled. Cancellation is not possible through the portal, and support is not provided by sending an e-mail. The program is already full of bugs.
Sorry, are you a scammer?
Cancel subscription!
Please cancel my subscribtion. I already send to the suppport 3 mails but didn't get the answer.
valeriyapashko@gmail.com
How to view and delete registered devices?
Notice of the operation of AMZSCOUT today:
Hey!Oops, you installed the extension on 4 devices. The limit is 3 devices under the Standard plan. You're welcome to uninstall on another device and unlock this device, or switch to our new Enterprise plan.I want to know, if I want to selectively delete the device that I have logged in, how should I view it? Please guide the operation. Thank you
Hey there, Eliza!
Please contact us via email at support@amzscout.net. We will do our best to assist you.
Wishing you a lovely day!
Warm regards,
Alexis
How should I turn off this damn automatic renewal and automatically deduct.
I originally only wanted to use it for a month, but I didn't expect to charge my service fee this month. And there is no place to cancel this devil's automatic deduction, which is unfair. I didn't enjoy your services and features but paid for it. I have to apply for a refund.
Hey there!
We apologize for the inconvenience.
We check both emails and respond to 100 % of the emails we receive.
Please contact us via email, and we will do our best to assist you!
Warm regards,
Alexis
Double Items in Research Result
It seems that every time I ran the AMZ Scout, the result always came in double for each item. So for an example in an amazon page you'll usually ran 48 result right? Mine got 96. The same item got analysed twice every single time.
Has anyone experienced it?
Please help! I've already tried following the steps sent by AMZ Scout team. It didn't do anything.
Customer support service by UserEcho