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Completed

How should I turn off this damn automatic renewal and automatically deduct.

glen 6 years ago updated by Alexis 2 years ago 3

I originally only wanted to use it for a month, but I didn't expect to charge my service fee this month. And there is no place to cancel this devil's automatic deduction, which is unfair. I didn't enjoy your services and features but paid for it. I have to apply for a refund.

Answer

Answer

Hey there!
We apologize for the inconvenience. 
We check both emails and respond to 100 % of the emails we receive.
Please contact us via email, and we will do our best to assist you!

Warm regards,
Alexis

Completed

Hello.

Please, provide your email to support@amzscout.net and we would solve the issue.


Thank you for understanding.

Alexis AMZScout

I think the cancel subscription process should be as streamlined as the subscription.

There is conflicting information about the e-ail address we should address to for subscription cancelation:. 

This post mentions support@amzscout.net while this post mentions amazondevcrew@gmail.com.


Answer

Hey there!
We apologize for the inconvenience. 
We check both emails and respond to 100 % of the emails we receive.
Please contact us via email, and we will do our best to assist you!

Warm regards,
Alexis