Issue with "Get Keywords" in chrome extension.

Hello!

We feel very sorry for the issue you faced.

We already know about the problem and our developers already working under it. We hope, that it will be fixed soon.

Thank you for understanding.

Alexis AMZScout

Hello, has the issue been fixed as keywords are not showing 

Hello,

unfortunately, haven't received any links to check the info. If you can, please, send an e-mail with the examples on this one: support@amzscout.net

Best regards,

Alexis AMZScout Support

No. The issue still persists. 

Hi there, It's been so long and I still see the 'get keywords' option not working. This is one of the main feature which made me choose AMZScout. 

Thanks,

Andey

Hello Andey.

Please, provide your email to support@amzscout.net , we would check it more carefully.

Thank you in advance!

Alexis AMZScout Support

Sending mail to support@amzscout.net didn't help either. The mails are undeliverable.

Hello. Please, provide your email here and we would contact you as soon as possible.

Thank you in advance!

Alexis AMZScout

I'm having an issue with the keyword tool as well. Here's a link to a product page.  Click the AMZScout button and expand line 1 of the results and click 'keywords'.  

https://www.amazon.com/Comfy-PRO360-Ergonomic-Multiple-Washable/dp/B07Q2NZBNG/ref=sr_1_1_sspa?keywords=office+foot+rest&qid=1565800683&s=gateway&sr=8-1-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUEyTUtCTUJaUUxYNTRXJmVuY3J5cHRlZElkPUEwNzY2MzEzM0JES1NON0pUVUQ3VSZlbmNyeXB0ZWRBZElkPUEwNDQ5NTI5M0c1UTBCVlJLRU1WUCZ3aWRnZXROYW1lPXNwX2F0ZiZhY3Rpb249Y2xpY2tSZWRpcmVjdCZkb05vdExvZ0NsaWNrPXRydWU=

Hello,

have checked the link. Unfortunately, this product was launched at Amazon only this year. The system hasn't got the data for it yet. It will take time to collect it.

If you check the recent products from the list you will get keywords for them.

Best regards,

Alexis AMZScout team

Here are some others:

https://www.amazon.com/dp/B07GGTVJSS

https://www.amazon.com/dp/B07RB2XVDS

https://www.amazon.com/dp/B07DGX1FYZ

https://www.amazon.com/dp/B07GVFSKL5

They all have a 2018 "available from" date.

Hello, Jon! 
Thank you for getting in touch and examples. 
Have asked our developers to check. Unfortunately, for some products which are available from 2018, our system still couldn't collect the keywords. But they will be collected later. 
I apologize for this inconvenience. 

But I would like to recommend you other tools for working with keywords:

web app (it includes keyword explorer) and keywords tracker https://chrome.google.com/webstore/detail/keyword-tracker-by-amzsco/fgkhimnkbaccbhigaeoggfbmggdidjjj.

The web app includes the Keywords Explorer which allows you to find keywords based on different product categories.

To sign in to WebApp go to https://amzscout.net hit on " Sign in to web app" in the right upper corner, and use your email and password or Weibo or google account.

Keyword tracker allows monitoring both your products and your competitors’ offerings.

Tutorial

Best regards,

Alexis AMZScout team