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Started

How can I shut off the pop-up ad's you keep sending everytime I look something up on Amazon?

wesleysrepair 5 years ago updated by Alexis 4 years ago 9

I am kind of upset that every time I look anything up on Amazon your ad keeps popping up... How can I stop the pop-up ad

Started

Hello! 
I apologize for the inconvenience. 
Do you have subscriptions on our tools? 
Could you please also send me the example of the add you see? 

Regards,
Alexis AMZScout

Yes, I have been with you for over 2 years now and enjoy your Chrome App.  You offered me a lifetime price and I took it.

I can recommend you to install AdBlock extension https://chrome.google.com/webstore/detail/adblock/gighmmpiobklfepjocnamgkkbiglidom or another one with the same function.

It will block all pop-ups, ads, and annoying banners.

Best regards,

Alexis AMZScout

+3

Hi Alexis,

1. ad-blocking software should not be required. We paid for this app already and it's only greed and lack of concern for customer satisfaction that has led your developers to add intrusive pop-up ads 

2. ad-block doesn't even work on them in the first place. There are pop-ups directly in the chrome extension window when trying to evaluate products. This area is out of ad-block's control.

Hello,

unfortunately, this ad is connected with our free tool FBA Calculator.

Please, just delete it from chrome to get rid of this ad.

Best regards,

Alexis.

+1

This is not from the FBA calculator. I do not even have that extension. The is from the AMZ scout pro extension.

Image 217

-2

Thank you for the screenshot.

This ad is just information about the offer we have. 

It should be enough just to close it.

We apologies if this causes you any inconvenience.

Don't intend to interfere with your work.

Best regards,

Alexis AMZScout team

+2

"This ad is just information about the offer we have."

Yes, that's what an ad means. And yes, it does interfere with my work. This would be okay for a free extension, but for a paid one, it is not acceptable at all.

Once again take our apologies. We will remove this ad from your extension.

The update will be done in 24 hours.

Best regards,

Alexis AMZScout team.