Please contact AMZScout Support Team at support@amzscout.net using the email you are signed in for your AMZScout account. We will do our best to assist you.
I called into AMZScout and cancelled my software, which had not been used, on August 26, 2025. I dealt with Alex who identified himself/herself as a Customer Service Manager. I was the victim of fraud. A company I signed up with to mentor me on selling on Amazon, got into my Amazon Seller account and was charging products to my account. This was before I had even started buying products. When I discovered that I immediately cancelled those orders which had not shipped and I closed my Amazon Seller Central account. I just tried to sign into that account and was unable to, so this has been done. I asked Alex for a refund of the software cost of the AmzScout. The amount of $399.99 had been charged to my Chase account ending in 6356. He said I would be refunded this amount but it has not been credited back to my Chase account or mailed to me. I am writing to resolve this matter once and for all. Please followup with me @ www.goldenauraenterprisesinfo.com or carolegaddis@gmail.com
Ideas
Hello!
Please contact AMZScout Support Team at support@amzscout.net using the email you are signed in for your AMZScout account. We will do our best to assist you.
Best regards,
Alex from AMZScout
I called into AMZScout and cancelled my software, which had not been used, on August 26, 2025. I dealt with Alex who identified himself/herself as a Customer Service Manager. I was the victim of fraud. A company I signed up with to mentor me on selling on Amazon, got into my Amazon Seller account and was charging products to my account. This was before I had even started buying products. When I discovered that I immediately cancelled those orders which had not shipped and I closed my Amazon Seller Central account. I just tried to sign into that account and was unable to, so this has been done. I asked Alex for a refund of the software cost of the AmzScout. The amount of $399.99 had been charged to my Chase account ending in 6356. He said I would be refunded this amount but it has not been credited back to my Chase account or mailed to me. I am writing to resolve this matter once and for all. Please followup with me @ www.goldenauraenterprisesinfo.com or carolegaddis@gmail.com