The program after reinstatement requires re-payment even though I have two weeks left

In connection with yesterday's request to send me a password to restore the account with positive results, today another problem appeared. AmazonScout has been blocked and a message appeared on the page saying that it requires payment of money, and I bought the program two weeks ago. Please help

Link related to yesterday's problem https://amzscout.userecho.com/communities/1/topics/319-my-amz-scout-chrome-extension-doesnt-show-any-of-data