Hello, 
unfortunately, we do not support the Japanese marketplace. 
We have 2 main products: WebApp https://amzscout.net/web-app/ and Chrome Extension Pro https://amzscout.net/. The Extension works with Amazon US, Canada, UK, Germany, France, Spain, Italy, India and Mexico.
The Web App works with Amazon US, Canada, UK, Germany, France, Italy, Spain, India. 

I apologize for the inconvenience. 

Best regards,
Alexis AMZScout

Hello.

Please, provide the link for the good for checking to support@amzscout.net.

Thank you in advance!

Alexis AMZScout

Hello.

Please, provide the link for the good for checking to support@amzscout.net.

Thank you in advance!

Alexis AMZScout

Hello, 
I apologize for the inconvenience. 
Could you, please, send me the link where it doesn't work? We will check it. 

Regards,
Alexandra AMZScout

Hello, 
we apologize for the inconvenience. 
Do you face this issue using our Extension PRO? Will be glad if you send us a screenshot of the problem here or via email support@amzscout.net 

Looking forward to hearing from you soon.

Best regards,
Alexis AMZScout team

Hello.

Please, specify, do you need to export data from Web app or extension Pro? 

Thank you in advance!

Alexis AMZScout

Hello,

please, provide all details about the issue on this e-mail: support@amzscout.net

We'll check.

Thank you in advance.

Best regards,

Alexis

Hi!

We would ask you to help us and try all possible variants in order to find the error reason.

1) Please, reload your browser;

2) remove the extension;

3) clean cache and cookie;

4)Download it again

5) make sure that you enter the extension with the same Facebook/ Google/ Chrome account.

Thank you in advance!

Regards,

Alexis AMZScout Support Team

Добрый день.

Пожалуйста, пришлите ссылки на товары на почту support@amzscout.net , на которые Вы видите не полные данные и названия страны.

С Уважением.
Alexis AMZScout

Hello.

Thank you for the information you provided. We would check and change it as soon as possible.Could you please specify if you see more mistakes? Thank you in advance!

Regards.

Alexis AMZScout support