Hello,

please, try the following steps:

1) Remove Extension
2) Clear cache and cookie files in your browser
3) Install Extension https://chrome.google.com/webstore/detail/amzscout-pro/njopapoodmifmcogpingplfphojnfeea?hl=en

Then check again the work of the extension.

Best regards,

Alexis

Great. You're welcome! 
Have a wonderful day! And please contact us if you have any questions or need any help!

Best regards,

Alexis AMZScout

Hi!

We would ask you to help us and try all possible variants in order to find the error reason.

1) Please, reload your browser;

2) remove the extension;

3) clean cache and cookie;

4)Download it again using the link https://chrome.google.com/webstore/detail/amzscout-pro/njopapoodmifmcogpingplfphojnfeea?authuser=1

5) make sure that you enter the extension with the same Facebook/ Google/ Chrome account

Thank you in advance!

Regards,

Alexis AMZScout Support Team

Hello.

Please, clean your browser cache and cookie, reload browser and check again.If you still have the same issue, please provide your email and screen of the issue to support@amzscout.net

Thank you in advance!

Alexis AMZScout

Hello,
thank you for getting in touch. 
Saturation score shows how many users just saw or analyzed the niche in the AMZScout Chrome extension PRO in the last 30 days. 

If you have any other questions, please, contact us. We will be glad to help you.
Regards,
Alexandra AMZScout

Hello,

We calculate estimated sales using formula based on Amazon top level category (f.e. Home & Garden, Books) and rank in one of these categories. Data based on real sales in specific category. Here we say in more details how we calculate Est.Sales:https://www.youtube.com/watch?v=Pxw4bY3nJUY

Chrome Extension PRO gathers rank for the last 30 days and calculates average rank. So estimated sales in Chrome Extension PRO are based on the average rank per month.

As you may see in the product history it has changed during this period. 

Best regards,

Alexis AMZScout team

Hello, 
thank you for the screenshot. Could you please check the number of sales again? The rank has changed. 
As far as I see the number of estimated sales right now is 128.
Is it your product? Could you please, send us more details on what numbers are not accurate and what they should be, in your opinion?
Thank you for your help in advance! 

Best regards,
Alexis AMZScout team

Hello.

Thank you for the report.

Please, specify, what market(country) do you work in?

Regards.

Alexis AMZScout

_Hi!

_{We would ask you to help us and try all possible variants in order to find the error reason.}

_{1) Please, reload your browser;}

_{2) remove the extension;}

_{3) clean cache and cookie;}

_{4)Download it again using the link https://chrome.google.com/webstore/detail/amzscout-pro/njopapoodmifmcogpingplfphojnfeea?authuser=1}

_{5) make sure that you enter the extension with the same Facebook/ Google/ Chrome account.}

_{Thank you in advance!
Regards,
Alexis AMZScout Support Team}

Hello.

1) Please, reload your browser;
2) remove the extension;
3) clean cache and cookie;
4)Download it again using the link https://chrome.google.com/webstore/detail/amzscout-pro/njopapoodmifmcogpingplfphojnfeea?authuser=1
5) make sure that you enter the extension with the same Facebook/ Google/ Chrome account.

Thank you in advance!
Regards,
Alexis AMZScout Support Team