Hello.

Please, reinstall extension and reload browser, then check how it works. If you still have the same issue then, please, let us know with details to support@amzscout.net

Regards.

Alexis AMZScout

Hello, 
I feel sorry that you faced the issue. 
We are talking with you 1 hour ago and I've sent you instructions on how to reinstall the extension and install it again. Please, follow it step-by-step. It must help. 
But in case you still face any problems, please, contact us! 

Best regards,
Alexis AMZScout

Hello, sorry for the late reply.

The data about sales may differ because of a different algorithm for calculation in Extension Pro and Web app.

The most accurate data about real sales you can check in the product tracker (blue columns).

Best regards,

Alexis AMZScout

Could you please, send me your email which is connected to the license? I will check it. 

Regards,

Alexis AMZScout

Hi!

We would ask you to help us and try all possible variants in order to find the error reason.

1) Please, reload your browser;

2) remove the extension;

3) clean cache and cookie;

4)Download it again using the link https://chrome.google.com/webstore/detail/amzscout-pro/njopapoodmifmcogpingplfphojnfeea?authuser=1

5) make sure that you enter the extension with the same Facebook/ Google/ Chrome account.

If you still have the same issue then, please, provide the link for goods and country name you are looking in and provide to support@amzscout.net

Thank you in advance!

Regards,

Alexis AMZScout

Thank you, Bob! 
Will forward it to our developers!

Best regards,
Alexis AMZScout

Thank you! 
I have forwarded it to our developers! Thank you that you help to make our tools better! 

Best regards,

Alexis AMZScout team

The est sales we calculate using formula based on Amazon top level category (f.e. Home & Garden, Books) and rank in one of these categories. Data based on real sales in specific category. Here we say in more detail how we calculate Est.Sales:https://www.youtube.com/watch?v=Pxw4bY3nJUY

The real daily sales can be calculated in case we have data about the inventory.

Best regards,

Alexis AMZScout team

Hello,

what kind of notes do you mean?

Or you just would like to have a field where you can write everything you need?

Best regards,

Alexis AMZScout team

The chrome extension and web app use different algorithms of work.

The data you see in the product tracker is the one that you get when added the product. So it will be shown only from the date you've added it to the tracker.

In the extension, you see product history for 1 year about price/sales/rank. This data is based on already collected information.

Here are tutorials for both these tools:

https://blog.amzscout.net/post/172281129829/getting-started-with-amazon-research-tools - WebApp

https://amzscout.net/blog/getting-started-with-amazon-research-tools-extension/ - Extension

AMZScout Extension Pro Tutorial: https://www.youtube.com/watch?v=_b1g8JBfE7U&feature=youtu.be

WebApp Tutorial:

Maybe this will be helpful for you.

Best regards,

Alexis AMZScout team.